Frequently Asked Questions
Everything you need to know about shopping with Mestiza Filipina.
What is the typical delivery timeframe for domestic and international orders?
For domestic orders within the Philippines, delivery takes 3-5 business days. International shipping typically arrives within 10-15 business days depending on the destination and customs processing.
How do I ensure I am ordering the correct size for traditional attire?
Since our garments often feature structured silhouettes like the butterfly sleeve, we recommend referring to our detailed Size Guide. We suggest measuring your bust, waist, and shoulder width precisely before placing an order.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of receipt, provided the items are unworn, have all original tags attached, and are in their original packaging. Please note that custom-made or altered pieces are final sale.
Are your products handmade by local artisans?
Yes, Mestiza Filipina takes pride in supporting local craftsmanship. Many of our pieces feature hand-embroidered details and fabrics sourced directly from traditional weaving communities across the Philippines.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular local options such as GCash and Maya.
How should I care for my Mestiza Filipina garments?
To preserve the integrity of delicate fabrics like Piña and Jusi, we recommend professional dry cleaning only. Avoid direct sunlight when storing to prevent discoloration of natural fibers.